How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for China Post delivery
1
Extensive Coverage
Comprehensive network covering all of China and international shipping to over 190 countries and regions worldwide.
2
Multiple Service Levels
Various shipping options from economic Surface Mail to premium EMS, catering to different delivery speed and budget requirements.
3
Reliable Tracking
International tracking system integrated with partner postal services worldwide, providing end-to-end visibility of your shipment.
4
Competitive Pricing
Cost-effective shipping rates, especially for packages originating from China, with various service options to match your budget.
China Post (中国邮政) is the state-owned postal service provider of the People's Republic of China. As one of the world's largest postal operators, China Post handles billions of items annually, providing essential mail and package delivery services both within China and internationally.
The organization operates an extensive network of post offices and processing centers throughout China, serving both urban and rural areas. For international shipments, China Post offers various services including China Post Air Mail (standard airmail service for letters and small packages), China Post EMS (Express Mail Service - premium express delivery service), China Post SAL (Surface Air Lifted - mid-tier service balancing cost and speed), and China Post Surface Mail (economical shipping option for non-urgent items).
China Post's tracking system allows customers to monitor their shipments throughout the delivery process. Each item is assigned a unique tracking number that typically starts with letters (e.g., RB, RC, LM for registered mail), contains 13 characters for international items, and ends with "CN" for items originating from China.
The organization maintains partnerships with postal services worldwide and is a member of the Universal Postal Union (UPU), ensuring smooth international delivery operations and standardized tracking capabilities across borders.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track my China Post package?
Enter your tracking number on the China Post website or our tracking tool. Tracking numbers usually start with letters (like RB, RC, LM) followed by 9-13 digits and often end with 'CN' for international shipments.
How long does China Post delivery take?
Delivery times vary by service and destination: EMS takes 5-10 business days to most countries; Air Mail typically takes 10-20 days; Surface Mail can take 30-60 days. Actual delivery times may vary based on customs processing and local conditions.
What do China Post tracking statuses mean?
Common statuses include: 'Posted' (item accepted), 'Departed from originating country', 'Arrived at destination country', 'Customs clearance', 'Out for delivery', and 'Delivered'. Status updates may be in both English and Chinese.
What if my China Post package is stuck in customs?
If your package is held in customs, you may need to provide additional documentation or pay import duties. Contact your local postal service or customs office with your tracking number for specific requirements.
Can I track China Post packages after they leave China?
Yes, China Post packages can be tracked internationally through partner postal services. Once the package arrives in the destination country, tracking updates will typically be provided by the local postal service.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
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How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
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